Refund policy

You can always contact us for any return question at elevateyourvibes11@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Should you receive an item with a damage or quality issue, please email us directly at elevateyourvibes11@gmail.com and we will be happy to address your concerns directly and with care.

Exceptions / non-returnable items
hese pieces are individually handcrafted, featuring naturally sourced crystals/gemstones. There may be natural variations that are not product flaws. Such variations are inherent in the process of sourcing natural goods, so you may find minor distinctions that make your purchase unique and truly one of a kind.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
All items are handmade and custom crafted with a great amount of love, care and high vibrations. For this reason, most items are non-returnable or eligible for exchange. Please contact us at elevateyourvibes11@gmail.com.